Shipping and Delivery
Thank you for visiting and shopping at Momster Box. Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment processing time
All orders are processed within 14-21 business days. This is due to each product being hand built per your specification.
Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
|Shipment method||Estimated delivery time||Shipment cost|
|Pickup||You will be notified.||Free|
|City Centres||From JHB - 2-3 business days
|Delivery (Outerlying Areas)||From JHB - 2-3 business days||Approx R1000|
Delivery delays can occasionally occur.
Momster Box is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We currently do not ship outside South Africa